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Managed
Services
Plan |
ITData's managed services plan (MSP) will stabilize and optimize your network, then keep it optimized and ready to accommodate your future needs.
Leverage ITData's combined 25 years of experience and proven methodology to realize the following business benefits:
- Reduce the risk associated with managing complex computer networks, and increase uptime and performance
- Improve cash flow by consolidating IT costs into one fixed monthly payment
- Improve end-user service and satisfaction through access to a custom-tailored help desk, at your service 365 days per year
- Improve business performance by focusing on your business while ITData manages your network: operations, security, account management and user access
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ITData knows there's only one right way to provide managed IT services, therefore all MSP customers get the same full set of services:
Desktop/Laptop support management
- 24/7 support
- Unlimited phone support
- Unlimited remote control support
- Desktop application support
- Unlimited access to "The Brain," ITData's expert help desk
- Onsite support as needed
- Desktop maintenance and security
- Windows updates
- Anti-virus updates
- Anti-spyware updates
- Desktop application license management
- Hardware inventory
Server support management
- 24/7 Support
- Unlimited phone support
- Unlimited remote control support
- Server application support
- Unlimited access to "The Brain," ITData's expert help desk
- Onsite support as needed
- Server maintenance and security
- Microsoft patch management
- Event log monitoring
- Drive space monitoring
- Shared printer management
- UPS management
- User account management
- File management
- Virus, spam, spyware support
- Online/Offline backup management
- Hardware inventory and network documentation
- Network device management
- Network printer
- Firewall management
- Network switch management
- VPN client management
- WiFi access point
- Router management
Get more with ITData!
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