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A Story About Understanding Our Dataimages
Once upon a time there was a business. It was a good business, but for many reasons it was getting harder to predict how well or poorly they were doing based on the various measures they were accustomed to using. The market place was changing and so were the revenue sources. Little by little they were losing touch with what the real risks or opportunities were ahead.
This particular business had a board of directors and they were starting to ask different questions. They had an executive team who wanted to not only answer those questions, but they had their own questions that sounded different. They had staff, and they had customers, and other constituent groups with various interests. Why was this becoming such an issue? It never was before.
Regardless of why they were in this predicament, they were in it. They needed to pull together all of this information from many different places and make sense of it. “Well that’s easy”, they thought, “We’ll just ask our IT folks”. Now all of a sudden the IT people were asking questions. Geeze Louise, when was the merry go round ever going to end?
So they hired IT consultants. The questions kept coming, but they thought “hey the consultants at least will help us get through this maze, right”. Well, not exactly. After many hours, days, and months, the questions kept coming and the merry go round continued. They were exhausted.
Until one day they decided to take a different approach. Maybe chasing down all of this information was not the place to start. Maybe they needed to make better sense of the questions first. What were the right questions? What real problems was all this information going to solve?
Well, it was not easy, but they did it. They managed to find the right set of questions that aligned with their strategies – the questions that could help to solve the major issues. So, they went back to the drawing board with these questions in mind and somehow it started to come together. They were getting information to the right people, ahead of the curves, and making real time adjustments to their business.
The moral of the story, “ask the right questions and you might find the answers”. “Ask the wrong questions and enjoy the merry go round.
Peter Blau
CEO, ITData, Inc.

Non-profit

Binswanger Managed IT Services and Support, CIO Servicesquotation bubble
“It is not often that you get asked to do a favor and you actually enjoy doing it. You have asked me to share my experiences working with your organization and it is my distinct pleasure to do so.
Binswanger Management Corporation established a relationship with ITData three years ago. At the time, Binswanger was struggling with a number of IT initiatives that had stalled as well as an IT infrastructure that had not kept pace with the needs of the business and technology. After a very brief integration period, you and your colleagues became an integral part of the IT operations of Binswanger. ITData provided Binswanger with staffing, systems and an IT project plan to upgrade the Company’s IT Infrastructure, protect data integrity and implement best practices. Additionally, ITData took ownership of the uncompleted IT initiatives and was instrumental in seeing them through to completion.
ITData is now positioned as a business critical resource in the operations of Binswanger. Throughout the tenure of the relationship, you have provided the Company with both best in class systems design and configuration, as well as policies and procedures to effectively execute the strategic plan you have created for the Company’s IT function. You and your colleagues are very responsive and thorough and have added tremendous depth to many facets of the operations of Binswanger.”
Peter D. Miller
Executive Vice President, Binswanger

Testimonials

Omnipotent Windows 10 Management Feature
Millions of people have now taken advantage of Microsoft’s free upgrade and are running the Windows 10 OS. Windows has some new features that make management an easier process. Windows now has a hidden feature called “GodMode” that allows for easier management. In GodMode a user can view and manage over 262 different settings all in one view. Add printers, uninstall programs, schedule de-frags, customize your layout and restore to a backup all in one place.
To set up this folder for yourself just right click the desktop and select “new folder” and rename the folder GodMode.{ED7BA470-8E54-465E-825C-99712043E01C}. The folder will take on the appearance of the control panel icon and you can now manage your PC from a central location. Enjoy the easy access to all of the built in management tools in one view.
Contact ITDATA today if you need help managing your Windows environment.

Zachery Albeitawi
Help Desk Technician, ITDATA, Inc.

Tips and Techniques

The Good, The Bad and the Browser Extension
GHOSTERY
When downloading files from the internet, many of us have a healthy suspicion of what we are downloading. We can check the file name and run scans on downloads to ensure integrity of the download. However, these healthy habits do not translate over to browser extensions for many of us. Extensions are very easy to add on, and seem safe enough. Unfortunately many companies have been exposed to be pre-loading their extensions with tracking software. These companies then sell your browsing history to the highest bidder. The website “How to Geek” exposed multiple extensions and add-ons that have known trackers built in, check out the somewhat outdated list here. If you are using an extension that is on the list, delete it.
If you would like to download a beneficial add on that lists and blocks all trackers on any website you visit, join the 2 million people already using Ghostery. Ghostery will show you every tracker, including Google, attempting to mine your data. Keep your browsing history and personal data safe and secure with these quick solutions.
Contact ITDATA today if you are in need of higher level internet security.
Zachery Albeitawi
Help Desk Technician, ITDATA, Inc.

Tips and Techniques

An Attempt to Capture Credentials

If you receive an email with the subject “VALIDATION Required for” with a “Continue with Verification” link that redirects you to what appears to be a Google Sign In page, do not click on the embedded link or enter your information.
A member of our team recently received a phishing email appearing to be from Google, requesting verification.
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This is an attempt to harvest log in credentials.  Take note of the “From” line in the phishing email.  Both Google and gmail in the email address are spelled incorrectly.  The salutation is from “The Adrnin tearn” instead of “The Admin Team.”
Noticing these small details can be helpful in spotting phishing emails and avoiding being scammed.
Please share this alert with your business colleagues that you think could be affected. If you are unsure of how this email phishing tactic pertains to your company, feel free to contact us to receive more information.

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